The EU’s successful roam like at home scheme will be extended until 2032, according to the provisional agreement reached today by negotiators from the Council and the European Parliament.
The updated roaming rules will ensure that people can continue to make calls, text and browse the web while travelling in other EU countries, without the fear of a shock when they get their bill, after the current roaming regulation expires on 30 June 2022.
The ‘roam like at home’ policy has made communication easier and cheaper whenever people are travelling in Europe, so no wonder it is one of the greatest success stories of the digital single market. I am very happy that the Slovenian presidency has reached a political agreement with the European Parliament in time so that both consumers and businesses can continue to enjoy this tangible benefit, which also supports one of our most fundamental values, namely the free movement of people within the EU.
Boštjan Koritnik, Slovenian Minister for Public Administration, President of the Council
The revised roaming regulation adjusts the maximum wholesale prices to ensure that the provision of retail roaming services at domestic prices is sustainable for operators throughout the EU.
The Commission will keep the situation under review and, if appropriate, will present a new legislative proposal to regulate the wholesale price caps and possibly other aspects of the roaming market.
The fair use policy, which is designed to prevent permanent roaming, will continue. The Commission may suggest changes to it after a thorough analysis of the market and a due assessment of the potential impact.
The revised regulation includes measures to ensure a good customer experience in terms of quality of service and access to emergency services, including for people with special needs.
It increases transparency for services that may be subject to extra cost, and will also protect customers from bill shocks resulting from inadvertent roaming on non-terrestrial mobile networks when on ferries or aeroplanes.
The provisional agreement reached today is subject to approval by the Council and the full European Parliament.
From the Council’s side, the Slovenian presidency aims to submit the agreement to the Council’s Permanent Representatives Committee (Coreper) for endorsement on 15 December.
Source: Mobile roaming with no extra fees to continue as presidency reaches deal with European Parliament – Consilium (europa.eu)
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