Publication of data concerning the ODR platform

Publication of data concerning the ODR platform

On 19 November 2020, Italian Member of the European Parliament (MEP) Salvatore De Meo of the Group of the European People’s Party (Christian Democrats), posed a written parliamentary question to the European Commission:  

“Article 21 of Regulation (EU) No 524/2013 of the European Parliament and of the Council of 21 May 2013 stipulates that the Commission must report annually to the Parliament and the Council on the functioning of the ODR platform.

The Commission complied in a timely manner with its obligation to publish the report on the activity of the ODR platform for the years 2017 and 2018, disclosing data and information of interest to national and EU stakeholders.

In an internal market where the digital dimension is becoming more and more significant, the availability of an effective means of settling online disputes provides a guarantee to consumers and traders in their online transactions. As things stand, the annual data concerning the ODR platform for 2019 have not yet been published.

In view of the above, can the Commission say for what reason it has failed to comply with this obligation promptly and when it thinks it will be able to do so?”

On 21 January 2021, Justice Commissioner Didier Reynders responded on behalf of the European Commission stating: “The Commission has presented the annual report on the functioning of the European Online Dispute Resolution (ODR) platform according to Article 21(1) of Regulation (EU) No 524/2013 for the years 2017, 2018 and 2019 as well as the report on the application of the regulation according to Article 21(2) and (3) in September 2019.

The information required by the Honourable Member is available on the Commission’s website, as well as on the ODR platform.”

Source: https://www.europarl.europa.eu/doceo/document/E-9-2020-006319_EN.html

Photo Credit : https://pixabay.com/illustrations/customer-experience-best-excellent-3024488/

%d bloggers like this: